LYNSEY JOHNSTONE ARTIST

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Delivery & Returns

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We want you to love your order!
If there are any issues or discrepancies, please notify us within 48 hours of receiving your package. Notification must be made in writing via email lynseyjohnstoneart@gmail.com

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No returns other than discrepancies or issues with any item. ( Clothing  Items - please measure according to size chart prior to ordering!)

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Shipping Information

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Processing all orders can take up to 5 working days prior to shipping during busy periods.

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• Shipping costs are calculated at checkout.

• Standard Delivery – Royal Mail 48-Hour Tracked:
  Dispatched within 1–2 working days. Delivery will occur 48 hours after dispatch.

• Express Delivery – Royal Mail 24-Hour Tracked:
  Orders placed before 1 PM (Monday–Thursday) will be dispatched the same day. Orders placed after 1 PM will be dispatched the next working day. (Excludes weekends and bank holidays.)

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Product-Specific Shipping

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•  Glass Work Top Savers
  Only Standard Shipping is available for these items.
  Tracking information will be provided when dispatched.
  Please note: These items arrive separately from hand-painted glassware.

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Free UK Delivery

• Orders over £100 will automatically qualify for Free UK Delivery at checkout.

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Any other questions please get in touch!